At Manvishil Tour and Travels Private Limited, we are committed to providing our customers with seamless and memorable travel experiences. We understand that sometimes travel plans may need to change due to unforeseen circumstances. This Refund and Return Policy outlines the terms and procedures for requesting refunds on travel packages purchased through our website or authorized channels.

1. Refund Eligibility

  • Refunds can only be requested for packages booked directly through manvishiltour.com or our official customer support channels.
  • Refunds are applicable only if the request is submitted before the scheduled travel date. Once the travel package has commenced, refund requests cannot be entertained.
  • Refunds will be processed in accordance with the cancellation terms specific to each package. These terms are clearly mentioned on the package details page at the time of booking.

2. Refund Request Procedure

  • To request a refund, customers must contact our support team via:
    📞 Mobile: 7240625651
    📧 Email: mvtourpvt.ltd@gmail.com
  • Please include your booking ID, package details, and reason for cancellation in the refund request to ensure faster processing.
  • Our team will review the request and notify you once it is approved.

3. Refund Processing Time

  • Once a refund request is approved, the refund amount will be automatically credited to the original mode of payment used at the time of booking.
  • Please allow 5-6 working days for the amount to reflect in your account. The time may vary depending on your bank or payment provider.
  • Customers will receive a confirmation email once the refund has been processed.

4. Non-Refundable Charges

  • Any additional charges incurred for optional services, such as add-on sightseeing tours, premium seats, or special requests, may not be eligible for a refund unless explicitly mentioned in the package terms.
  • Any third-party services booked through the package provider (such as airlines, hotels, or local tours) are subject to their individual refund and cancellation policies.

5. Partial Refunds

  • In some cases, partial refunds may be applicable if only a portion of the package is canceled or if certain non-refundable services have already been used.
  • The exact refund amount will be calculated based on the terms and conditions of the specific package purchased.

6. Important Notes

  • Refund requests are subject to verification and approval by our support team.
  • All communication regarding refunds must be made through official channels mentioned above.
  • Manvishil Tour and Travels Private Limited reserves the right to update or modify this policy at any time. The latest version will always be available on our website.